Ninety percent of CX organizations are now piloting or deploying AI, according to Five9’s “2026 Business Leaders CX Report.” Overall, the report found that organizations are largely aligned on adopting AI, but sharply divided on governance, deployment strategies, and how to use it in customer service without creating new complexity
Leo and Felipe let us in on what they are getting up to in their time off – from finding the best food spots in Rio to summer music festivals and the films on their watch list! Source link
WordPress released a minor maintenance release, version 7.0.1, that addresses 31 bugs, including one that improves PHP 8.5 compatibility and another that fixes a security-related function. What is not found in this release: No security fixes. No new developer-facing APIs. No improvements to website performance. No changes to how WordPress
Marvel has its Avengers movies. Advertising has mediapalooza. Every few years the biggest media budgets get thrown into review, agencies scramble to hold their accounts, and the trade press reaches for the same nickname. And every time, the industry convinces itself this cycle will be the one that actually changes
Why you can trust Creative Bloq Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test. The MM-500 headphone is the result of years of back and forth between 18-time Grammy-award-winning engineer Manny Marroquin
Google’s guide now sets expectations for how long clustered pages take to re-evaluate after a content fix. Pages generally leave a duplicate cluster faster when the content difference between them is clear. Request Indexing can ask Google to re-evaluate clustered pages, though Google advises saving it for your most important
While AI can provide endless answers, Anthropic wants people to keep asking questions about it—specifically, its impact on humans. The AI company has launched a new film, “Hard Questions,” created by Mother and directed by Myles McAuliffe. The work is the latest in Anthropic’s Keep Thinking campaign, which launched in
Launched in 2015, Gangnam Unni has become an essential information platform that helps customers make informed decisions by addressing the information imbalance in the aesthetic medical market. Leveraging Korea’s overwhelming achievements in aesthetic medical technology and services, it has rapidly grown in Japan and is expanding to more countries, including
Welcome to the week’s Pulse: updates change what you can measure in Search Console, how you describe products in markup, and what John Mueller thinks about building for AI agents. Here’s what matters for you and your work. Search Console Adds Reports For Social And Video Posts Google is rolling
With vibe coding growing in popularity, enterprise organizations need standards and workflows to scale it sustainably. Prompt logs are an essential part of that foundation. They document how AI-generated code came together, making audits, maintenance, and knowledge transfer much easier. Vibe coding uses natural language prompts to generate code. Maintaining
